Preparedness and Response

Coronavirus (COVID-19) Preparedness and Response

Westminster Communities of Florida is continuing to monitor and take active steps to limit the spread of COVID-19 at our communities, as recommended by the U.S. Center for Disease Control (CDC) and Centers for Medicare and Medicaid Services (CMS), as well as the Florida Agency for Healthcare Administration (AHCA).

Throughout our organization, we have been very aggressive from the outset to ensure the health and wellbeing of our residents and team members.

Here are a few of some of the important precautions we’ve taken:

  • We know how important communications is, so we are conducting regular, ongoing communication with our residents and, in the case of Assisted Living and Health Center residents, their families as well. We also meet weekly with our Resident Council chairs to keep them apprised of circumstances.
  • We screen all team members, including a daily temperature check and risk assessment questionnaire, at a centralized location to ensure safety. All team members are now required to wear masks at work.
  • We are permitting visitors as permitted under state and federal regulation. Our Essential Caregiver and Compassionate Caregiver programs are ongoing. 
  • In Residential Living:
    • We are offering in-home dining options for residents, with both a meal delivery program for in-home dining and grab-and-go dining pickup.
    • New “drop-in” grocery stores have been established in the unused common spaces for essentials like bread, milk, eggs, fresh fruit, cereal, soups, coffee and tea, etc. 
    • Beauty salons and fitness centers have reopened for service.
    • Scheduled transportation services have resumed, with safety protocols in place. 
    • We have added both safe, outdoor group fitness activities and innovative, streaming classes via CCTV or outdoor balcony activities where appropriate. We are also providing regularly updated “Virtual Experiences” for residents to enjoy on our MyWLife app.
    • Limited in-home housekeeping services have been put in place, using protective equipment and special chemicals.
    • New residents are asked to self-isolate after moving in.
  • For Assisted Living and Health Center:
    • All new admissions are placed within an isolation wing for a minimum of 10 days. This includes residents who are discharged from the hospital, who must have tested negative for COVID-19.
    • Team members do not rotate among different nursing wings and must wear a face covering and bring a clean uniform and change into it in a newly created locker room upon arrival to work. 

To learn more about how Westminster Communities of Florida is protecting our residents, please contact the Executive Director or Health Services Administrator at your community.

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